FAQ
Frequently Asked Questions
1. How can I place an order on SnatchLady?
Ordering on SnatchLady is a breeze! Simply browse our curated collections, select the items you love, and add them to your cart. Once you're ready, proceed to checkout, where you can securely complete your purchase and choose your preferred shipping method. It's that easy!
2. What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience as convenient as possible. You can pay for your order using major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options available at checkout.
3. How long will it take for my order to arrive?
We understand that you're eager to receive your SnatchLady treasures! After placing your order, please allow 1-3 business days for processing. Once your order has been shipped, delivery times may vary depending on your location and the shipping method selected at checkout. Rest assured, we'll do our best to get your items to you as quickly as possible!
4. Can I track the status of my order?
Absolutely! Once your order has been processed and shipped, you'll receive a confirmation email containing tracking information. Simply click on the tracking link provided to stay updated on the status of your delivery every step of the way.
5. What is your return policy?
We want you to be completely satisfied with your SnatchLady purchase. If for any reason you're not happy with your order, you can return eligible items within 30 days of receipt for a full refund or exchange. Please refer to our Returns & Exchanges page for more information on our return policy and instructions on how to initiate a return.
6. Do you offer international shipping?
Yes, we do! SnatchLady proudly ships internationally to bring our unique finds to customers all over the world. Simply enter your shipping address at checkout to see the available shipping options and costs for your location.